As a new patient of Physio Absolute, you may have
some questions or concerns about the physiotherapy process and or
management of your injury. For your convenience we have provided
a list of our most frequently asked questions.
If you have any other queries or concerns, please don't hesitate
to contact one of our clinics.
| Do I need a doctor's referral for physiotherapy treatment?
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No, physiotherapists are primary providers,
therefore can assess diagnose and code your injury for ACC
purposes. It is recommended that patients keep in touch with
their own GP's. Certain insurers sometimes do require you
to see a GP before authorising physio treatment. Furthermore
medical certificates for work purposes must be done via a
GP. Our physiotherapists are able to liaise with your GP if
and when its appropriate.
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| Is the cost of physiotherapy covered by ACC? |
| Only if the condition was caused by an accident (in most cases
this is specific to a particular incident) |
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| Is the cost of physiotherapy covered by medical insurance? |
| This depends on the patient's insurer and individual policy,
we would ask all patients to check with their insurer. |
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| Does ACC cover the complete cost of treatment, or will
I be required to pay a surcharge? |
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Currently ACC will cover the full cost
of treatment between the hours of 7.00 am to 6.00 pm Mon -
Fri. There may also be a charges for rehabilitation equipment
and or injury strapping, your physiotherapist will discuss
any potential costs prior to any charges being applied.
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| How many treatments will ACC cover? |
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ACC has a set number of treatments per injury/condition,
the physiotherapist may make a request to ACC to apply for
additional treatments where indicated, if ACC approves further
treatments physiotherapy may continue until the condition
is resolved or the allocated number of additional treatments
is used.
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| How many treatments will I need? |
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Unfortunately there is no black and white
answer for this question. No two people are exactly the same.
There are many factors that may influence the rate at which
you recover from your injury, these may include the type and
nature of the injury, the severity of the injury, your previous
history, your goals, your age and current health and your
participation in any rehabilitation. Your physiotherapist
will be able to provide you with a more accurate estimation
following a thorough assessment.
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| Do I need to have a "sports injury" to see a
physiotherapist? |
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No, our team of physiotherapists are experienced
in dealing with all sorts of health quarries or issues from
early childhood through to elderly health. Sports injuries
are only one of the many facets our physiotherapist's treat,
other ailments include overuse injuries (such as OOS or RSI)
work strains, migraines, muscle tension and postural issues.
Physiotherapists specialise in enhancing well being and accelerating
the body's natural repair process.
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| How long does a treatment session last? |
| Generally the initial treatment lasts between 45 - 60 minutes
and follow up sessions are between 30 - 60 minutes. |
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| Should I bring my X-rays with me? |
| Yes and any other relevant medical information also. |
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| What should I wear for treatment? |
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Loose fitting casual clothing is best. Wear
shorts if you have a hip, knee or foot injury. We do have
shorts and gowns should you not bring yours in.
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